» To help people “independently think in order to collectively decide.”

This 1 to 2 day workshop is highly interactive involving one-on-one coaching where participants practice their skills using “real life” scenarios appropriate to their responsibilities as a facilitator.

» Increase ability to moderate a group to a successful conclusion;

» Understand the job of a Moderator;

» Become better “communicators” and therefore better moderators;

» Practice handling challenges;

» Work towards collective agreements.

» Communications Skills:
› Understanding the job of a facilitator/moderator;
› Principals and Skills to becoming better communicators and therefore more effective facilitators;
› Audience involvement - skills and techniques to get an audience engaged and participating;
› How to ask questions. Types of questions. How to answer questions. How to encourage feedback.

» Group Management:
› How to handle individuals in the audience who tend to 'dominate' discussion;
› How to handle individuals in the audience who may be 'negative' – “glass is always half-full”;
› How to keep the session on track while simultaneously encouraging a high level of audience involvement;
› The role of the moderator as “motivator”;
› How to achieve affirmation, impartiality and relevancy as a moderator.

» Organizational Skills:
› How to bring groups along, systematically, from opening to close;
› How to segment, package and structure the session to gain a high level of audience participation and feedback and, at the same time, achieve the desired outcome of the session;
› How to organize others’ thoughts;
› The role of summarization;
› Prompting – the do’s and don’ts.

» Handling the Tough Ones:
› Managing the “monopolizer”;
› Addressing the “critic” and “cynic”;
› Handling “group” dissidents and political infighting.

Contact Louws about this workshop.

Previous Page