This Workshop addresses those issues necessary to help a supervisor of people in an agency setting:

» Understand how to make employees respond favorably to direction;

» Understand how to get the most out of an employee;

» Giving and receiving feedback

Each supervisor will leave the program with a better understanding of how to manage based on what it takes to move people to action.

The single most unique benefit of this Workshop is that it addresses the "heart" of what it takes to be a leader of people.

» The Supervisors Role
› Defined and practiced

» Leadership
› Defined and practiced

» Motivation
› How to; how not to; the issue of morale

» The Employee
› Reporting as communication versus control

» Control
› Good and bad; its rightful place

» Change
› Its effects; how to create it
› Managing it

» Clients
› Supervising Projects
› Managing and achieving deadlines

Contact Louws about this workshop.

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